You can obtain an RMA number in several ways; By telephone, fax or email, whichever is the most convenient for you. You will be sent an RMA number by email. Please use this number at all times when referring to the item. Please note that the issue of an RMA number is an acknowledgement of your request and does not imply acceptance of a warranty claim.
Steatite
Ravensbank Business Park
Acanthus Road
Redditch
Worcestershire
B98 9EX
Tel: 01527 512412
Fax: 01527 512419
Email: rma@steatite.co.uk
Once we have received this information, we will contact you with an RMA number.
Please do not send goods back to us without requesting an RMA number first, as we need an RMA number to be able to track your return. Any products returned without an RMA number may be rejected upon arrival.
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